Privacy Policy

Last updated: [15.10.2025]

1. Introduction

Welcome to Eurodiagnosis Corfu Medical Diagnostic Laboratory (“we,” “us,” or “our”). We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek legislation.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website, or communicate with us.

2. Data Controller

Eurodiagnosis Corfu Medical Diagnostic Laboratory
8th Side Street of Ioanni Theotoki, PC 491 00, Corfu, Greece
Email: info@eurodiagnosis.gr
Phone: +30 26610 83800

3. Personal Data We Collect

We collect and process the following categories of personal data, depending on how you interact with us:

Identification and contact details: Name, surname, phone number, email address, home address, city, postal code.
Medical and appointment information: Date and time of appointments, requested medical services, medical history, test results.
Health-related data: Information necessary for providing diagnostic services, such as laboratory analyses and imaging data.
Website and technical data: IP address, cookies, browsing data, device information.
Uploaded files and forms: Documents you voluntarily provide when booking appointments or using online services.

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

To schedule and manage appointments and diagnostic services.
To deliver medical reports, test results, and related documentation.
To communicate with you regarding your healthcare and services.
To improve our services and website performance.
To comply with legal and regulatory obligations.

The legal basis for processing includes your consent, the performance of a contract, compliance with legal obligations, and legitimate interests where applicable.

5. Data Sharing and Disclosure

We may share your personal data only when necessary and in accordance with applicable laws, including:

Partner doctors and medical specialists involved in your diagnosis or treatment.
Accredited laboratories or external healthcare providers where additional analyses are required.
Public authorities or regulatory bodies if legally required.
IT service providers responsible for the secure hosting and operation of our systems.
Analytics or marketing service providers (e.g., website analytics tools) where applicable.

All third parties with whom we share data are bound by strict data protection agreements and comply with GDPR requirements.

6. Data Storage and Security

All personal data is stored on secure servers located within the European Union (EU).
We implement appropriate technical and organizational measures — such as encryption, password protection, access controls, and regular security audits — to ensure the confidentiality, integrity, and security of your data.

7. Data Retention

We retain personal and medical data for the period required by Greek law and only for as long as necessary to fulfill the purposes described in this policy or as required by regulatory obligations.

8. Your Rights

Under GDPR, you have rights regarding your personal data, including the right to:

Access your personal information.
Request correction of inaccurate or incomplete data.
Request restriction of processing in certain cases.
Lodge a complaint with the Hellenic Data Protection Authority (HDPA) if you believe your data protection rights have been violated.

Please note that certain exceptions may apply under Greek healthcare and data protection laws.

9. Cookies and Website Data

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings at any time.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data processing practices. The updated version will always be available on our website and marked with the date of the latest revision.

11. Contact Us

If you have any questions about this Privacy Policy or the way we process your data, please contact us: